Managers often must have difficult conservationsĀ on staff work performance. Professional facilitator Robin Parsons discusses how leaders can prepare

For managers, one of the greatest challenges they face is how to have a difficult conversation with a staff person.

Managers often must have difficult conversationsĀ  on work performance, matters of discipline or in cases of conflict. Professional facilitator Robin Parsons discusses how leaders can prepare for such conversations and handle at times unexpected discoveries.

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