Service with a smile: the simple formula for success
Four tips to transform the customer service your business offers
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Author: David Fuller
Are good salespeople manipulative?
Good salespeople are caring, ask great questions, follow a system and are persistent
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Five skills we need to teach our emerging leaders
Communication, accountability, time management, servitude and mentoring all play important roles
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How to hand your business off to new owners
You want to leave behind a functioning, viable business
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How to overcome the sales/marketing disconnect
Too often, marketing and sales departments operate in silos
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