Calgary Co-operative Association Limited has announced new programs and safety measures across its stores in response to the increasing concern about the spread of COVID-19 (coronavirus).
The grocery store retailer is installing plexiglass dividers in-store to provide additional distancing measures between shoppers and staff. Also, masks and gloves will be available for Pharmacy personnel to interact with customers, and gloves are available for all frontline teams. Calgary Co-op said it is also implementing till staggering (or usage of every other till) when possible at all stores to further enhance social distancing measures.
“In the interest of health and safety, Calgary Co-op’s self-serve salad bar, olive bar, wings/fried chicken bar, curry and soup bars, open seafood cases, bulk bakery cases, self-serve coffee and self-serve kombucha stations are no longer available. Affected items have been pre-packaged where possible, and this regulation will also apply to any open food items in Calgary Co-op gas bars,” said the company in a news release.
“Calgary Co-op will continue to put an emphasis on sanitation measures throughout all stores, including sanitizing cashier stations, self-checkouts, conveyor belts, food service counters, product shelves, touch screens, baskets and shopping cart handles. Sanitizing wipes are available to shoppers as they enter the stores, and sanitizing gel is available upon request at cashier stations.”
The company also said all hourly frontline staff across all lines of business including union, pharmacists, pharmacy technicians and Home Health Care, will receive an additional $2.50 per hour. This will be retroactive to March 8, until May 2, when the situation will be reassessed. All staff will also receive additional discounts and offers. And the company said it is recruiting for additional part-time staff.
“On behalf of our entire Calgary Cooperative family of 3,850 team members, I would like to extend heartfelt thanks to our store staff, as well as our loyal members, for their ongoing support as we continue to work hard to address the pressing needs of our community. Our team interacts with our members every day, and we are here for each other – together for good. It is only by pulling together as a community that we will overcome these trying times,” said Ken Keelor, CEO of Calgary Co-op.